Privacy Policy

Information We Collect

When you call us, we may collect information you voluntarily share, such as your name, phone number, location or service area, and a description of your plumbing issue. If you browse our website, we and our service providers may collect standard technical data such as IP address, browser type, device information, pages viewed, and referring URLs through cookies, pixels, or similar technologies.

How We Use Information

• To respond to your inquiry and help connect you with a plumbing service provider
• To operate, maintain, and improve our website
• To estimate your approximate state from IP address for display in the site header
• To measure advertising performance and website analytics
• To comply with legal obligations and protect our rights

Approximate Location Display

Our website may use a third-party IP geolocation lookup to show an approximate state in the top bar. This is based on your IP address and may be inaccurate. We do not use this alone to confirm service availability — when you call, provide your ZIP code so we can check options for your area.

Call Tracking & Advertising

We may use call tracking numbers, dynamic number insertion, and advertising platforms (such as Google Ads or Meta) to understand how visitors interact with our site. Clicking a call button may be recorded as a click-to-call event. A click is not the same as a confirmed connected phone call. Tracking tools may collect data according to their own privacy policies.

Sharing of Information

We may share information you provide with independent plumbing service providers for the purpose of connecting you with potential assistance. We may also share information with vendors that support website hosting, analytics, advertising, and call tracking, or when required by law.

Cookies & Similar Technologies

Our website may use cookies and similar technologies for basic functionality, analytics, and advertising measurement. You can control cookies through your browser settings. Disabling cookies may affect some site features.

Data Retention

We retain information only as long as reasonably necessary for the purposes described in this policy, unless a longer period is required by law.

Your Choices

You may choose not to call us or provide information. You may also manage cookies in your browser and opt out of certain interest-based advertising through industry tools offered by platforms such as Google or Meta where available.

Children's Privacy

Our services are intended for adults seeking residential plumbing assistance. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.

Contact

For privacy-related questions about this website, call our contact page or phone (503) 862-0979.